Terms of service

Welcome to Mega Deal Marts ("Website", "we", "our", or "us"). By visiting, browsing, or using https://megadealmarts.co.in/, you agree to follow and accept these Terms & Conditions. If you do not agree with any of these terms, please stop using our Website.

1. Business Information

Mega Deal Marts is an online shopping platform providing various consumer products.

The website management, online promotion, and digital marketing activities are handled by DS Crystal Traders.

Business Name: DS Crystal Traders

Website: https://megadealmarts.co.in/

GSTIN: 07HNEPD5067C1Z7

Registered Address:

FLAT NO. 665 F/F,
KONDLI GHAROLI,
Mayur Vihar Phase 3,
New Delhi,
East Delhi,
Delhi – 110096

2. Agreement to Terms

By accessing our Website, purchasing any product, or using any service provided through the Website, you agree to these Terms & Conditions along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

3. User Eligibility

To buy products from our Website, you must:

  • Be 18 years of age or above; or
  • Use the Website under the guidance of a parent or legal guardian.

You confirm that all details provided by you are correct, complete, and updated.

4. Products Information

We provide different categories of consumer products through our online store.

We try our best to display accurate product information, including product details, images, prices, and specifications.

However:

  • Product colors may look different depending on your screen settings.
  • Product packaging may change according to availability.
  • Small differences may occur between displayed and received products.

5. Product Pricing

All prices shown on our Website are mentioned in Indian Rupees (INR).

Prices, offers, and discounts may be changed anytime without prior notice.

Taxes and other applicable charges will be added wherever required.

We reserve the right to correct any pricing mistakes or errors found on the Website.

6. Order Confirmation

Submitting an order does not mean that the order has been accepted.

We have the right to accept, refuse, or cancel any order due to reasons including:

  • Product unavailability
  • Incorrect pricing information
  • Suspicious or fraudulent activity
  • Delivery limitations
  • Incomplete customer details

7. Payment Methods

Customers can use the payment options available during checkout.

Available payment methods may include:

  • Cash on Delivery (COD)
  • UPI Payments
  • Debit Card
  • Credit Card
  • Net Banking
  • Digital Wallets

Orders will be processed after successful payment confirmation or COD verification.

8. Cash on Delivery (COD)

COD facility is available only for selected locations and eligible orders.

We may restrict or remove COD availability for:

  • Certain high-risk areas
  • Expensive orders
  • Customers with repeated delivery refusal history

9. Shipping & Delivery

Orders are processed within the standard processing period.

Delivery services are managed through our logistics and fulfillment partners.

Delivery time may depend on:

  • Customer location
  • Courier service availability
  • Product stock
  • Weather conditions
  • Holidays and other external factors

Delivery timelines are approximate and cannot be guaranteed.

10. Order Tracking

Customers may receive order updates through available communication methods.

Tracking information will be provided whenever available from the courier partner.

11. Return Policy

Products that qualify for return can be returned according to our Return Policy.

Returned items must:

  • Be unused and in original condition
  • Have original packaging
  • Include all accessories and components
  • Fulfill return eligibility requirements

Products damaged due to customer misuse will not be accepted.

12. Refund Policy

Approved refunds will be processed according to our Refund Policy.

Refund processing time may depend on:

  • Payment method used
  • Banking partner processing time
  • Payment gateway timelines

For COD refunds, customers may need to provide valid bank details.

13. Order Cancellation

Cancellation requests can be submitted before the order is shipped.

After shipment, cancellation may not be possible.

Refunds, if applicable, will be processed according to our Refund Policy.

14. Customer Responsibilities

Customers agree to:

  • Provide correct personal and delivery information.
  • Enter an accurate shipping address.
  • Accept delivery of confirmed orders.
  • Use the Website legally.
  • Avoid misuse of our services.

15. Restricted Activities

Users are not allowed to:

  • Attempt unauthorized access to the Website.
  • Upload harmful files or malware.
  • Use automated systems or bots.
  • Copy website materials without permission.
  • Perform fraudulent activities.
  • Provide false identity information.

Violation of these conditions may result in restriction or termination of access.

16. Intellectual Property Rights

All Website materials, including:

  • Logo
  • Website design
  • Images
  • Graphics
  • Product descriptions
  • Text content
  • Layout

are protected and cannot be copied or used without proper authorization.

17. Third-Party Services

Our Website may use third-party services such as:

  • Payment gateway providers
  • Courier companies
  • Logistics partners
  • Analytics services
  • Website service providers

We are not responsible for issues caused by third-party services that are outside our control.

18. Limitation of Liability

To the maximum extent allowed under applicable laws, Mega Deal Marts and DS Crystal Traders will not be responsible for:

  • Indirect losses
  • Loss of business opportunities
  • Profit losses
  • Data loss
  • Courier delays
  • Service interruptions caused by external reasons

19. Disclaimer

We make reasonable efforts to keep Website information accurate and updated.

However, we do not guarantee:

  • Website availability at all times
  • Error-free operation
  • Continuous services
  • Availability of all products

All products are subject to stock availability.

20. Privacy Policy

Customer information is collected and handled according to our Privacy Policy.

By using our Website, you agree to the collection and usage of information as described in our Privacy Policy.

21. Force Majeure

We will not be responsible for delays or failures caused by situations beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Internet failures
  • Pandemic situations
  • Courier problems
  • Strikes
  • War or similar events

22. Applicable Law

These Terms & Conditions shall be governed according to the laws of India.

Any disputes shall be handled under the jurisdiction of competent courts located in New Delhi, Delhi.

23. Changes to Terms

We may update or modify these Terms & Conditions whenever required.

The updated version will be published on this page with the revised update date.

Continued use of the Website after changes means you accept the updated terms.

24. Contact Details

For any questions related to these Terms & Conditions, you can contact us:

Business Name: DS Crystal Traders

Website: https://megadealmarts.co.in/

Email: support@megadealmarts.co.in

Address:

FLAT NO. 665 F/F,
KONDLI GHAROLI,
Mayur Vihar Phase 3,
New Delhi,
East Delhi,
Delhi – 110096